Terms of Use

Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Valor Medical Reviews ("Company," "we," "us," or "our"). By accessing, browsing, or using our website located at valormedicalreviews.com (the "Website"), submitting an inquiry through our contact forms, or requesting our medical review services, you agree to be bound by these Terms. If you do not agree to these Terms in their entirety, do not use this Website or our services.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website or services following the posting of changes constitutes your acceptance of the revised Terms.

Description of Services

Valor Medical Reviews is a physician-led medical review company that provides independent, objective medical assessments and opinions. Our services include comprehensive medical record reviews and analysis, independent medical opinions based on current medical standards and evidence, specialty-specific medical evaluations in mental health and orthopedic disciplines, and medical nexus letters for veterans pursuing VA disability claims and appeals.

The scope and nature of each review engagement will be defined in a separate service agreement or engagement letter. Our Website provides information about our services, but does not constitute an offer to provide services or a binding contract. Service requests are subject to our acceptance and the execution of appropriate service agreements.

No Physician-Patient Relationship

CRITICAL NOTICE: Your use of this Website and the submission of any inquiry, contact form, or request through our Website does NOT establish a physician-patient relationship between you and Valor Medical Reviews, any physician associated with our company, or any of our service providers. The provision of our medical review services is business-to-business or business-to-legal professional in nature, not a direct patient-care relationship.

If you are seeking medical treatment or diagnosis for yourself or another individual, please consult with a licensed healthcare provider in your jurisdiction. The information provided on our Website and through our services is not a substitute for professional medical advice, diagnosis, or treatment. Do not rely on any information on this Website for medical decisions concerning yourself or others.

Any medical opinions provided through our services are objective professional assessments offered in the context of review activities and are not intended to establish an ongoing medical relationship or provide ongoing medical care.

Not Medical Advice

All content on the Valor Medical Reviews Website, including text, images, articles, and any other materials, is provided for informational purposes only. Nothing on this Website constitutes medical advice, and no information should be construed as professional medical advice, diagnosis, or treatment recommendations.

Medical opinions provided through formal review services are professional assessments based on submitted documentation and applicable medical standards. These opinions are not medical advice or a substitute for direct patient care by a treating healthcare provider. We do not provide diagnosis, treatment plans, or ongoing medical care through our Website.

No Guarantee of Outcomes

While our physicians provide objective, professional, and evidence-based medical opinions, we make no guarantees regarding the outcome of any legal case or claim based on our reviews, the acceptance or weight given to our opinions by courts, insurers, or other third parties, or any financial, legal, or other outcomes resulting from the use of our services.

Our services provide independent professional opinions. The use and impact of these opinions depend on many factors beyond our control, including the facts of the specific case, jurisdiction, applicable law, and the judgment of decision-makers. We cannot and do not warrant any particular outcome.

User Responsibilities

As a user of our Website and services, you agree to supply truthful, accurate, and complete information in any forms you submit or inquiries you make. You agree not to include Protected Health Information (PHI), medical records, patient names, or sensitive health information in standard website contact forms, as these are not secure transmission methods. Use only the secure intake systems we provide for sensitive materials.

You agree to use our Website only for lawful purposes and in a manner that does not infringe upon the rights of others. You shall not use automated tools, bots, web scrapers, or similar technologies to access, copy, or download content from our Website without permission. You agree to comply with all applicable federal, state, and local laws and regulations in your use of the Website and services.

Intellectual Property

All content on the Valor Medical Reviews Website, including but not limited to text, graphics, logos, images, articles, and software, is the property of Valor Medical Reviews or our content providers and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to view and use this Website for personal, non-commercial purposes only.

The "Valor Medical Reviews" name and logo are trademarks and may not be used without written permission. Unauthorized reproduction, distribution, modification, or display of copyrighted materials is prohibited and may result in legal action.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VALOR MEDICAL REVIEWS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES, including but not limited to loss of profits, revenue, or business opportunity; loss of data or information; adverse legal outcomes or claims decisions; or personal injury or emotional distress.

Some jurisdictions do not allow the limitation or exclusion of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Valor Medical Reviews and its officers, directors, employees, agents, contractors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Website or services, your violation of these Terms, your violation of any applicable law or regulation, or your infringement of any third-party rights.

Governing Law

These Terms of Use and all related disputes shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the appropriate federal or state courts, and you consent to the personal jurisdiction and venue of such courts.

Changes to These Terms

Valor Medical Reviews may update or modify these Terms of Use at any time by posting the revised Terms on the Website and updating the "Last updated" date above. Your continued access to or use of the Website or services following the posting of changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms of Use, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Valor Medical Reviews regarding your use of the Website and services.

Contact Information

If you have questions about these Terms of Use, please contact us through our contact form or email us at legal@valormedicalreviews.com.